How to choose a website maintenance company

In the digital age, your website is the face of your company. Ongoing maintenance is essential for keeping it running smoothly, securely and up to date with current technology. Choosing a reliable, professional website maintenance company is a critical decision that can directly affect your company’s success.

Why hire a website maintenance company

A website that is not properly maintained can suffer from technical issues, security vulnerabilities and poor performance, all of which can hurt customer trust and the user experience. A professional maintenance company makes sure your site is always up to date, fast and secure, so you can focus on marketing and sales instead of dealing with technical problems.

How to choose the right website maintenance company

Check experience and expertise: look for companies with extensive experience in website maintenance, not only in building websites, ideally in your industry or at least a similar one. An experienced company can handle complex problems and deliver effective solutions.

Review the portfolio and references: ask to see examples of websites the company maintains and read reviews from past clients. It is also worth speaking to a few references by phone to get a full picture of the service quality.

Check availability and customer service: make sure the company can respond quickly and effectively to any issue. Find out how long it takes to handle a simple request or a critical bug, and what happens on holidays and weekends outside business hours.

Technical understanding: check that the company keeps up with new technologies and trends and can apply them to your site. At the same time, make sure it has a solid grasp of the fundamentals and can handle any challenge. A professional company knows how to combine innovation with existing technology and deliver tailored technical solutions.

What does a website maintenance service include?

A website maintenance service covers a wide range of important tasks designed to keep your site performing at its best, up to date and secure. Here is what it includes:

Software and plugin updates

Keeping your content management system (CMS), plugins and themes up to date prevents security vulnerabilities and improves performance. Software and plugin updates are carried out on an ongoing basis or as needed, depending on the type of site and the client’s requirements.

Regular backups

Regular backups to prevent data loss should not rely on server-side backups alone. Backups can save your site in the event of failures or cyberattacks. It is also important to run manual backups of the site or WordPress application. Manual backups can be downloaded and stored in the cloud or on a drive separate from the site’s server. This spreads the risk and ensures that if the server crashes, you have a backup ready for a quick restore.

Performance optimization

Optimizing site speed and load times is critical for a better user experience, higher Google rankings and more conversions. Optimization includes image compression, code optimization, caching tools and ongoing performance monitoring. This work is done monthly, weekly or daily, in direct coordination with the company’s SEO team, including outside vendors or an in-house marketing manager.

We also set up analytics tools, create JS events and install tracking codes such as remarketing pixels. We configure breadcrumbs and schema according to the SEO team’s requirements to improve the site’s visibility in search engines and deliver a better user experience.

Security management

Installing security tools and plugins, managing vulnerabilities and applying security updates. A professional maintenance company makes sure your site is protected against cyberattacks. This includes firewalls, security scans and critical security updates. It is ongoing work with the company’s information security team, with proactive security improvements based on new requirements or findings.

Content entry and new page development

Website maintenance includes ongoing content updates, new pages as needed and new functionality. The maintenance company either receives designs or provides UX design based on the client’s existing branding and visual language, and makes the required changes on the site.

Technical support

Fast response and technical problem-solving. Make sure the company provides available, efficient support that you can turn to with any issue or question. Support includes handling urgent requests, weekly client meetings to review ongoing tasks, scheduling, prioritization, clearing bottlenecks and stuck tasks, re-planning tasks that were not scoped properly, and professional advice on any idea or requirement the client has.

Website maintenance costs

In Israel, website maintenance typically costs between 200 and 350 ILS per hour, depending on your site’s specific needs. Pricing varies with the scope of work, the site’s complexity, the company’s service terms, and the skill level of the professionals and technologies involved. Maintenance is a worthwhile investment that keeps your site running smoothly and prevents costly problems down the road.

Some of the projects we are proud to maintain on a monthly basis

Rivulis

Rivulis is a global company specializing in advanced irrigation solutions that help farmers improve efficiency and save water. We maintain about 16 of the company’s digital properties in different languages, each adapted to its local market. Our service includes:

• Subsite development: a main website and subsites in multiple languages, including an irrigation encyclopedia.
• Content updates: blogs, products, articles and Knowledge Hub pages.
• Lead management: routing leads to SendGrid and Google Sheets via Zapier.
• Development and optimization: plugin updates, site speed improvements and work with SEO and PPC teams.
• Ongoing technical support: weekly meetings, urgent requests and regular plugin updates.
• Additional services: updating brochures, articles, blogs and Knowledge Hub pages for each of the separate sites. UX and graphic design and new development as needed.
• Quality assurance: weekly manual QA checks to make sure the sites are working properly.

Gloat

Gloat is a talent management platform that helps employees find internal opportunities within their companies. Gloat’s system uses artificial intelligence to match employees with the roles that suit them best.
Our service for Gloat includes full website maintenance:

• Content entry: new pages and new functionality.
• Weekly meetings: plugin updates, site speed improvements and information security.
• Part-time dedicated developer: site maintenance, plugin updates, SEO optimization, new page development and design changes.

Pentera

Pentera is a leading cybersecurity company specializing in Automated Penetration Testing. Pentera’s solutions let organizations test their security posture and identify potential vulnerabilities in real time.

Our service includes:

• Full website maintenance: content entry, new pages and new functionality.
• Weekly meetings: plugin updates and site speed improvements.
• Full-time dedicated developer: site maintenance, plugin updates, information security, SEO optimization, new page development and design changes.

Revuze

Revuze specializes in Customer Experience Analysis using advanced machine learning tools. The company provides data-driven insights into customer experiences with a wide range of products and services.
Our service includes full website maintenance:

• Content entry: new pages and new functionality.
• Weekly meetings: plugin updates and site speed work.
• Part-time dedicated developer: site maintenance, plugin updates, information security, SEO optimization, new page development and design changes.

Percepto

Percepto is a technology company specializing in robotics and AI for infrastructure monitoring. Percepto’s solutions monitor facilities autonomously and detect problems in real time. Our service includes:

• Full website maintenance: content entry and new functionality.
• Weekly meetings: plugin updates and performance improvements.
• Renewable monthly hour bank: web development and monthly maintenance, including manual QA, bug fixes, design and development of new pages, and work with marketing and SEO teams.

Taranis

Taranis is a leading Precision Agriculture company that provides technology-based solutions for monitoring crop and soil conditions.
Our service includes:

• Monthly plugin updates: based on an hour bank, with work carried out according to the client’s specific requests.
• Renewable monthly hour bank: web development and monthly maintenance, including manual QA, bug fixes, design and development of new pages, and work with marketing and SEO teams.

Rise.ai

Rise.ai is a digital marketing and payments platform focused on increasing customer awareness and engagement with tools such as gift cards and loyalty points. Our service includes:

• Monthly plugin updates: plus work based on the client’s specific requests.
• Renewable monthly hour bank: web development and monthly maintenance, including manual QA, bug fixes, design and development of new pages, and work with marketing and SEO teams.

Summary

Choosing a professional website maintenance company is an important decision that affects the success of your site and your business. By doing thorough research and checking the company’s experience, expertise and availability, you can find the right partner to keep your site maintained and up to date.

At LM Web Solutions, we provide top-tier maintenance services with a focus on professionalism, availability and full transparency. We invite you to contact us for website maintenance at the highest level. We also specialize in custom website development, so your site performs at its best and meets all of your marketing needs.